Frequently Asked Questions

Orders

How will I know my order was received?

You will receive an order confirmation at the email address used during checkout.

Can I change or cancel an order?

Contact us as soon as possible at shopinsuaria@gmail.com. We cannot guarantee changes after fulfillment has begun, but we will do our best to help.

Products and sizing

How do I choose a size?

Review the measurements on the product page and compare them with a garment you already own. Some Insuaria pieces are intentionally relaxed or oversized.

Why might colors look slightly different?

Screen settings, lighting, natural materials, washed finishes, and small production variations can cause slight differences in color or texture.

Shipping and returns

Will I receive tracking?

When tracking is available, it will be emailed after your order ships.

Where can I find the return rules?

Please review the Refund Policy linked in the store footer. You may also contact shopinsuaria@gmail.com with questions.