Shipping policy

Last updated: October 16, 2026

Thank you for shopping with Insuaria. This policy explains where we ship, how long orders take, and what shipping costs.

Where we ship

We currently ship to addresses in the United States only.

Processing and delivery times

Insuaria products are fulfilled in two ways:

Made-to-order clothing (hoodies, sweatshirts, tees, polos and the varsity jacket) is printed to order by our production partner. Production takes 2–4 business days, and most US orders arrive within 2–3 weeks of purchase.

Home, wellness and bamboo basics (candles, throws, robes, towels, sleepwear, socks, underwear and accessories) ship directly from our partner brands in the United States. These orders usually ship within 1–5 business days and typically arrive within 3–10 business days after shipping.

All delivery times are estimates and can be affected by carrier delays, weather, holidays and other events outside our control.

Shipping costs

Shipping is calculated at checkout, and you will always see the exact cost before you pay.

- Made-to-order clothing: priced by total order weight, starting at $3.40.

- Partner-brand items: calculated by the partner brand at checkout.

We do not currently offer free shipping. If your order includes items from more than one partner, it will arrive in separate packages, and a shipping charge will apply to each shipment. Your checkout shows each charge.

Order tracking

You will receive a tracking number by email as soon as each package ships. Tracking may take a day or two to update.

Address accuracy

Please check your shipping address at checkout. If you need to correct it, contact us as soon as possible.

Lost, damaged or delayed packages

If your order is lost, damaged or significantly delayed, contact us and we will work with the carrier and our partners to make it right.

Order changes and cancellations

Email us as soon as possible with your order number. Made-to-order clothing enters production quickly, so we cannot guarantee changes once production has started.

Questions

Email shopinsuaria@gmail.com or call +1 774-380-4263.